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Refund Policy

Refund Policy

Qianshuzijie provides a 15-day warranty for all products. If for any reason you are not satisfied with your purchase, simply notify us by email and we will be happy to help.

If you have more questions, hit us up at [email protected].

TERMS

  1. Exchanges and Refunds will be accepted within 14 days of the purchase date
  2. After 14 days only exchanges will be accepted within 30 days of the purchase date
  3. Returned products must be unworn and in sellable condition. Damaged or modified products (scratches, personalization, etc.) can not be returned
  4. Shipping will only be refunded in the case of defective products
  5. If there are stains or signs of usage on the sold product, after-sales returns or exchanges are not supported.
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